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Webinar FAQ


Do I have to take the webinar live?  NO! We know how busy life gets so you’ll get an email THE DAY AFTER THE WEBINAR with a link to watch the replay. You have ONE FULL WEEK to watch as many times as you like.

How can I watch the replay?  The day after the LIVE webinar, we will EMAIL you a link to a case-sensitive password protected private page to watch the replay.  You DO NOT need to sign into your customer account to watch. (This page is NOT listed on the "YOUR VIDEOS" page.)

I did not register for this webinar. Can I purchase the replay? No. Once a webinar is SOLD OUT the webinar is NOT available to purchase. You MUST register ahead of time to get the replay.

Should my student watch as well?  All of our webinars are geared towards parents, unless otherwise specified. However, absolutely feel free to have your student join you! 

Is this webinar suitable for teachers?  All of our webinars are geared towards parents, unless otherwise specified. However, teachers are always welcome. And we are so appreciative when they take the time to join. 

Can I split the cost with a friend?  YES! You can split the cost, but you can only register using one email address. It will be your responsibility to share the emails we provide with the link to join and watch the replay with your friend. To be on our email list they will need to register separately.

Can I get a refund?  No. We do not offer refunds. All webinars are non-refundable.

I took this webinar once before. Can I take it again for free?  No. You would need to register again for the new webinar. However, we offer TONS of online videos you can purchase access to if you want to take a deeper dive into something specific.  CLICK HERE to view our full catalog.



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